Frequently asked questions

Buyer questions, answered clearly.

Straightforward answers about categories, BOQs, technical information, HVAC, delivery and scope boundaries.

01What building-material categories can I enquire about?

You can enquire across 12 organized categories covering structural and civil materials, waterproofing, plumbing, HVAC, electrical, fire and life safety, envelope, finishes, doors and hardware, sanitaryware, specialist systems, and site or external works.

02Can I submit a BOQ or consultant specification?

Yes. Send a BOQ, material schedule, consultant specification, drawing or other reference file through the RFQ form. Clear revisions and scope notes help the commercial and technical review.

03Do you support high-rise and tower project requirements?

Yes. Benaa Supply accepts material enquiries organized around high-rise and tower project stages. This is a material sourcing and supply service, not a claim of construction, design or installation responsibility.

04Can I request several categories in one RFQ?

Yes. Select every relevant category and identify priorities, packages or required dates in the requirement notes. One organized RFQ can cover several material groups.

05Do you supply AC and HVAC materials?

AC, HVAC and ventilation equipment, components and accessories are available for enquiry. The quoted scope, technical selection, availability and documentation are confirmed for each request; installation is not implied.

06Are brands, stock, lead times, and alternatives confirmed before quotation?

Yes. Those details are project- and enquiry-specific. A brand, item, alternative, stock position or lead time should be treated as confirmed only when it appears in the issued quotation or supporting communication.

07Can you provide technical submittals or product data sheets when available?

They may be requested and coordinated when available for the proposed product. The project consultant or authorized reviewer remains responsible for final technical acceptance.

08Does Benaa Supply install, design, approve, or commission systems?

This website presents material enquiry, sourcing and supply coordination. Design, authority approval, installation, testing and commissioning must be handled by appropriately appointed and licensed parties unless a separate verified scope says otherwise.

09How do I send an urgent requirement?

Use WhatsApp or call either published number, then send the complete BOQ, specification or item list through the RFQ form or public email. Urgency does not guarantee stock or a specific turnaround time.

10Which locations do you serve?

Benaa Supply is located in Sharjah, United Arab Emirates. Supply to any other location is subject to project review and delivery confirmation.